Meet, Assist and greet services

Meet, assist and greet service is one of the essential services at the Nairobi NBO airport for those who doesn’t want to make long queues for clearance from the customs, immigration and at the baggage hall for baggage collection.

  We offer efficient meet, assist and greet VIP Standards service to our clients. We fast track them right after they disembark from the aircraft through customs, immigration, baggage collection then outside within 10 minutes only!

Meet and assist service is good for everyone but it is more convenient for the first timers, the old, children, VIPs and groups. In fact, those who in need of the wheel chairs, meet and greet service is all you need. Here, you will have a wheelchair arranged and everything done for you. If you need airport transfer, you can notify us so that we organize a car for you as per your request.

Those who need meet and greet

Meet and greet

Arrival meet, assist and greet

Upon arrival, our office rep will meet you after you disembark from the aircraft, help you to clear with the customs, immigration then she picks the baggage for you from the conveyor belt at the baggage hall and lead you outside to your waiting car.  The whole process takes approximately 7 minutes hence there is no time wasting at the queues. For easy identification, upon booking, we request for your latest photo for easy identification.

Departure meet and greet

Once you  arrive at the taxi drop off area, you will find our representative waiting to help you check in to the next flight.  He will offer the assistance you need. Be it carrying luggage, wheelchair facilitation or any other requested service to the departure terminal. He will help you check inn by assisting you clear with the authorities then escort you to the lounges where you will relax as you wait to board your next flight.

Transit meet and assist

If you are going to a certain country connecting through Kenya’s Nairobi NBO airport. Immediately you disembark from the aircraft, Our staff will b e right there to help you check out then check inn at the departure terminal of your next flight.She will then guide you to the departure terminal to check in for your connecting flight. She will help you check in, up to the final gate then she will wave goodbye as you take off.

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